Refund & Cancellation Policy

Effective Date: May 19, 2026

Jannah Integrative Health LLC values both practitioner and client time. This Refund & Cancellation Policy is intended to support fairness, scheduling integrity, and professional service delivery.

Website: https://jannahintegrativehealth.com
Email: info@jannahintegrativehealth.com

Payment Requirement

Full payment is required at the time of booking to secure your appointment.

Bookings are confirmed only after payment has been successfully completed.

Cancellation & Rescheduling Policy

Appointments must be canceled or rescheduled at least 48 hours in advance.

Late cancellations, missed appointments, or no-shows may result in a charge of up to 50% of the scheduled session fee, which may be retained from the payment made at booking.

Missed Appointments & No-Shows

Missed appointments and no-shows are not eligible for refunds.

For programs and packages, missed sessions may be counted as used.

Repeated no-shows may result in refusal of future booking requests.

Late Arrivals

Clients are responsible for arriving on time for online sessions.

Late arrival may shorten the appointment length to avoid affecting other scheduled appointments.

Full session fees still apply.

Individual Session Refunds

Due to the personalized nature of wellness and consultation-based services:

• Individual appointments are non-refundable once booked

• Completed sessions are non-refundable

• Telehealth sessions are non-refundable after services have been provided

If clients are unable to attend, sessions may be rescheduled with at least 48 hours’ notice.

Packages & Program Refunds

Packages and programs are non-refundable once purchased.

This includes, but is not limited to:

• Functional Nutrition Package

• Gut Reset Program

• GLP-1 Support & Sustainable Weight Loss Program

• Neuromeditation Package

• Other bundled programs or session packages

Unused sessions within packages remain available during the designated program timeframe but are not eligible for refunds.

Packages must be used within the specified duration unless otherwise agreed in writing.

Provider-Initiated Rescheduling

If Jannah Integrative Health LLC must cancel or reschedule a session, reasonable effort will be made to provide an alternative appointment time.

If a service cannot be delivered by the provider, an appropriate resolution may be offered.

Telehealth Responsibility

All sessions are conducted online through secure telehealth systems.

Clients are responsible for:

• Maintaining internet access

• Having a functioning device

• Accessing appointment links before the session

• Participating from a private and quiet environment

Technical issues on the client’s side do not automatically qualify for refunds.

Complimentary Consultation Policy

Complimentary consultations are intended as introductory sessions to explore service fit and next steps.

Repeated missed complimentary consultations may result in restricted future booking availability.

Agreement

By booking appointments, services, packages, or programs with Jannah Integrative Health LLC, you agree to this Refund & Cancellation Policy.

Contact Information

Jannah Integrative Health LLC
Michigan, USA
Email: info@jannahintegrativehealth.com
Website: https://jannahintegrativehealth.com